RESEARCHCONSUMER CONSULTINGB2B CONSULTING60+ YEARS5 INTERNATIONAL MARKETSRETAIL RESEARCHSOCIAL RESEARCH

Where
Experience
Meets
Technology

Insights
That
Drive
Decisions

Research
With
Real
Impact

Years of legacy
0 +
International markets​
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Field personnel
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Interviews
0 + Mn

Newsroom

Updates

ORG India Awarded Renewal of Airports Authority of India CSI Programme

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ORG expands airport customer experience programmes across India

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New insights published on passenger satisfaction benchmarks

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The ORG Difference

Our Legacy Story

In 1962, Dr. Vikram Sarabhai, the scientist who founded India’s space programme, established the Operations Research Group with a singular conviction: better information creates better decisions.

His goal was to bring the rigour of statistical analysis, operational research and modern computing to Indian business and governance. In 2004, ORG India was re-established, carrying forward the same spirit of innovation through international collaborations, real-time analytics and a field network spanning the subcontinent.

Today, that conviction still drives everything we do.

What We Do

Technology-Driven Research.
Experience-Led Insight.

01

Retail Research

Powering retail tracking programs across India, Asia and Africa with AI, computer vision and automated analytics. From retail audits to shelf-level merchandising, compliance to intermediary pipeline and intelligence, we help organizations decode the marketplace with speed and precision.

02

Social Research​

Executing complex studies, from ethnographic research
to national and international-scale insights and outcomes with consistency, authenticity and AI enabled quality checks.

03

Consumer Consulting

Combining strategic advisory with data-driven execution, our retchers work directly with clients on pricing, branding, distribution, go-to-market strategy and consumer tracking to translate insights into business action.

04

B2B Consulting

Bringing hands-on sector experience across manufacturing, technology and services to deliver solutions across demand estimation, feasibility studies, need-gap analysis, concept testing and market assessment.

Executing complex studies, from ethnographic research to national and international-scale insights and outcomes with consistency, authenticity and AI enabled quality checks.

Signature Projects

Work That Shaped Policy & Strategy

AIRPORTS AUTHORITY OF INDIA

Customer Satisfaction Survey, 58 Airports

Ongoing survey covering >80,000 passengers and service surveyed over two years. Domestic and international terminals.

MINISTRY OF SKILL DEVELOPMENT / DELOITTE

STRIVE ITI Trainees Study

Nationwide fieldwork among ITI graduates and employers to assess career outcomes under the STRIVE skills programme.

AIRPORTS AUTHORITY OF INDIA

Passenger Experience Benchmarking

Multi-airport research programme measuring service quality across domestic and international passenger journeys.

Our Reach

Our Work in India

Large-scale research programmes delivered across government, infrastructure, development and retail sectors in India.

51 field centers across India

Pan-India coverage including Tier 2 and Tier 3 cities

51

Field centres across India

Pan India

Including Tier 2 and Tier3 cities

Our Reach

International Collaborations

ORG India partners with local organisations in Nigeria, Bangladesh, Sri Lanka and Nepal to deliver field-scale research and intelligence across developing markets.

5+ International Markets

nigeria
NIGERIA
Bangladesh
Bangladesh
sri-lanka
Sri Lanka
nepal
Nepal

Testimonials

What Our Partners Say

ORG India has been our trusted research partner for our annual research study in India. They have a proven ability to execute complex, multi-method studies swiftly without compromising rigorous data quality and delivering research reports on tight timelines.

HELPAGE INDIA

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Read the latest blogs​

Blogs​

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Bring 60 years of research expertise to your next challenge.